Law Firm – Bucharest
We are looking for an organized, reliable, and communicative person for the role of Office & Client Intake Coordinator within a law firm in Bucharest.
This role is suitable for someone who works in a structured manner, can handle multiple requests, communicates professionally with potential clients and colleagues, and follows tasks through to completion.
This is an administrative-operational and client intake role, not a legal role, legal counsel role, or trainee lawyer position.
The role is hands-on during the first months and involves direct involvement in front desk activities, lead intake, CRM, follow-up, and operational support. Depending on performance, workload, and team development, it may evolve into an operational coordination / office management position.
What You Will Do
1. Client Intake & Potential Clients
- Handle requests received by phone, email, WhatsApp, or directly at the office.
- Clarify, at an initial level, the service requested by the potential client.
- Accurately record contact details and relevant information.
- Enter and update potential clients in the CRM / JG.
- Forward requests to the coordinating lawyer / responsible lawyer.
- Follow up with potential clients so that requests do not remain unanswered.
2. Office Operations & Front Desk
- Answer phone calls and manage current requests.
- Receive and forward correspondence, documents, scans, and materials.
- Redirect documents, emails, and information to the appropriate colleagues.
- Provide administrative support to colleagues: powers of attorney, annexes, documents, printouts, archiving, document transmission.
- Maintain operational order in the administrative area of the office.
3. Task Management & Reporting
- Keep track of received tasks in the Task Register.
- Send the daily To Do list for the following day.
- Send the Weekly Status on Fridays.
- Monitor deadlines, statuses, and blockers.
- Signal in advance when you need clarifications or reprioritization.
4. Procedures & Internal Organization
- Contribute to the standardization of internal workflows.
- Document simple procedures for recurring activities.
- Help reduce interruptions and improve the organization of internal requests.
- Contribute, when needed, to recurring content / marketing tasks, such as posts, news items, or short materials.
What We Are Looking For
- Previous experience in a role such as office assistant, executive assistant, junior office manager, client support, customer service, operations assistant, front desk, or a similar position.
- Good written and spoken English.
- Clear and professional communication.
- Attention to detail.
- Good organization and prioritization skills.
- Comfort working with email, Excel / Google Sheets, calendars, documents, and CRM-type systems.
- Ability to track multiple tasks without losing follow-up.
- Reliability, discretion, and a solution-oriented mindset.
- Availability to work from the office, from 09:00 to 18:00.
Nice to Have
- Experience in a law firm, consultancy, professional services firm, accounting firm, real estate company, private clinic, or corporate environment.
- Experience with CRMs, task management tools, or internal tracking systems.
- Experience in client / potential client communication.
- Ability to write short, clear, and accurate texts.
What This Role Is Not
This is not a trainee lawyer, legal counsel, or legal trainee role.
It does not involve complex legal drafting and is not intended as a transition step toward practicing law.
It is a role focused on organization, client intake, follow-up, front desk, and operational support.
What We Offer
Schedule: 09:00 – 18:00, from the office.
A professional environment within an active and growing law firm.
A clear role, with defined procedures and expectations.
The opportunity to learn how a professional services firm operates from an operational perspective.
The possibility for the role to evolve, depending on performance and workload, into an operational coordination / office management position.
About Pavel, Mărgărit & Associates Law Firm
The team consists of specialized lawyers providing the highest quality legal services, exceeding client expectations. The firm approaches cases with maximum professionalism and dedication, the final goal being the achievement of client objectives, with exceptional results.
The law firm’s clients include multinational corporations and large local companies. The firm’s success cases have brought international recognition from the most prestigious international guides and publications in the field. Thus, Pavel, Mărgărit & Associates is ranked among the top business law firms in Romania according to the rankings by Legal publication, the most prestigious law firm guide in the world, based in London.
The law firm is also recognized internationally by the IFLR 1000 Financial and Corporate 2025 guide. Additionally, Pavel, Mărgărit & Associates is the only law firm in Romania recommended by the international director Global Law Experts in London in the Dispute Resolution practice area.