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  • Tag: National Authority for Consumer Protection

    ANCOM press release about the extension of the telephone, Internet and television Agreements

    The Agreements for telephone, Internet and television services are extended, usually, either with automatically, for successive periods equal to the initial length of the agreement or for an indefinite period, without the need for a different proceeding from users or providers. Operators can offer the users additional benefits along with the extension (ie. cuts on […]

    Since January 2016, the provisions of Regulation No. 524/2013 on online dispute resolution for consumer are applicable

    This ordinance applies to extra judiciary procedures to settle national and cross-border litigation arising from sales contracts or contracts for the provision of services between a trader performing in Romania and a consumer resident in the European Union through the intervention of an entity of alternative dispute resolution which proposes or imposes a solution which […]